Consumer Health Information
I am a consumer health information specialist. This means I am an expert in writing, designing and testing health information, and consulting with patients and consumers at each stage.
User-testing and consultation
User-testing and consultation with consumers and stakeholders is a key part of how I work and ultimately ensures that information will be fit for purpose.
New Information Standard
The New Information Standard now requires us to user-test information. I have many years experience of such testing and can build this into the process of producing any health information. I can also train organisations in the processes and skills needed to conduct user-testing.